Are there any contracts to sign?
No. There are no contracts to sign. You are charged month to month basis.
Does Bigcart charge additional transaction fees?
No. We only charge a flat monthly fee and will never charge a transaction fee, nor a percentage of your sales.
Is there a money back guarantee?
No. But we do offer a fully-functional 14 day free trial which you can use to see if Bigcart eCommerce is right for you.
How long will it take before I can work on my site?
Instantly, unless you are transferring a domain name or changing DNS which could take from 5 hours to up to 5 days. If you get domain from us it can be done with 24-48 hours.
Can I change to a different plan later?
Yes, you can upgrade at any time using your Admin Panel. There are no additional fee when switching ecommerce hosting plans only the difference in package price is payable.
Is there a free trial?
Yes, we offer a fully functional 14 Day risk free trial of our shopping cart hosting solution. No credit card is required.
Do I need my own SSL certificate?
We do recommend purchasing your own SSL certificate should you wish to use or you can use our shared green bar SSL for free (available for Professional & Enterprise solutions).
Can I pay yearly instead of monthly?
Yes, you can save two months when paid annually.
Still need help?
Our office is open from 9.00am to 5:00pm BST Monday to Friday and 9:00am to 1:00pm BST Saturday. To speak with one of our ecommerce experts, please call 0203 002 0793. You can also email email@example.com and we'll be happy to help!
Are Custom Plans Available?
Yes! Please contact us (0203 002 0793 or email us) and we will put together a comprehensive quote that fits your Business's or Non-Profit's needs.